FAQ
FAre you a manufacturer or a trading company ?
QWe are manufacturer.We have about 400 people right now.Our factory is located in Laimei Industry Park,Laimei Road,Chenghai,Shantou,Guangdong.Welcome to visit us!
FDo all of your products have CE,FCC,Rosh,En71,EMC,R&TTE certificates ?
QYes, we have all these certificates.
FWhat is your MOQ ?
QFor available stock, we require 10 cartons per item. If customer need to do OEM, we require 2k to 3k .
FWhat's your payment terms.
QRegarding our payment term. it's T/T 30% deposit & balance is paid upon shipment.
FHow about your guarantee / return policy.
QWhen 5% or more goods are in trouble of quality and you want to return, please be ready to provide us clearly showing the problem with the item and its courier number as soon as possible. If you believe your item is not with good quality, please take pictures of the problem as long as you can. We will need photographs showing the problems as well as "Proof of Damage" documentation to process your exchanging or fixing. After you return,if it's the problem of the item itself,we will resend the exchanging one to you.